All Luxo branded products distributed by Unitron Ltd. have a 5-year warranty against manufacturing and material defects. This warranty is valid from the invoice date and applies for manufacturing and material defects if the products have been used/installed in accordance with their intended purpose and application specifications, in a professional and legal manner and in accordance with the product data sheet, service manual and installation instructions provided. Warranty does not cover normal wear and tear, or products exposed to extreme environmental conditions.
Mechanical components of Luxo brand lights, magnifiers and accessories provide the original owner a 5- year, 3-shift warranty free from defects in material and workmanship, barring alterations, neglect, disassembly, abuse or misuse, accident, failure to follow Luxo’s published instructions, use of parts, components, peripherals or accessories not supplied by Luxo and/or damage due to service, modifications or tampering by anyone other than a Luxo authorized representative. Electrical components including switches and ballasts are warranted for 5 years. Warranty does not cover lightsources other than LED. Luxo brand LED magnifiers and task lights carry a 5-year, 3-shift warranty on all components including LEDs, LED drivers and power supplies. The LED modules have a rated lifetime (per definition: time elapsed when 70% of initial lumen output remains) of 50,000 hours at an ambient temperature of 25 degrees Celsius. Luxo LED modules are not replaceable. In the case of a warranted failure of a Luxo LED module, a full product replacement will be provided. Warranty coverage is available to the original end-user only, is non-transferable and is only valid for products purchased directly from Unitron Ltd. or from an authorized Unitron Ltd. dealer/distributor.
For return instructions and terms and conditions, please contact Unitron Ltd. Customer Service at Phone: 631-543-2000, Fax: 631-589-6975, E-mail: firstname.lastname@example.org
Products for service under warranty will be replaced with a new fully functional product or repaired at Unitron Ltd.’s discretion. Replacement or repaired products will be shipped prepaid within the contiguous US only. Repairs or replacements do not extend the warranty period. We do not repair out- of-warranty Luxo brand products. For authorized repair facilities, contact Unitron Ltd. Customer Service.